Refund policy

Return Policy

We strive to process and ship all orders in a timely manner, working diligently to ensure that your items are on their way to you as soon as possible.

We are committed to ensuring a positive shopping experience for all our customers. Please read our return policy carefully before placing an order.

Returns & Exchanges

We do not offer returns or exchanges except in the following cases:

  • You receive the wrong product

  • Your product arrives damaged or broken upon delivery

Damaged or Broken Items

If your item arrives damaged or broken, you must:

  1. Record a clear unboxing video showing the damage from the moment the package is opened

  2. Contact us immediately with proof of the issue

Please note:

  • Claims without a proper unboxing video may not be accepted

  • We will not be responsible for any damage claims reported after 48 hours of delivery

Wrong Product Received

If you receive the wrong product, please contact us within 48 hours of delivery with your order details and clear photos of the item received.

Contact Us

For any return-related concerns, please reach out to our customer support team as soon as possible so we can assist you promptly. Contact: +92 311 0097377